Terms of service

Terms of Service

Last updated: July 2026

Welcome to Outloom. By accessing or using our website (www.outloom.in), you agree to be bound by these Terms of Service. Please read them carefully before using our website or placing an order.

1. General

Throughout the site, the terms "we", "us", and "our" refer to Outloom. By visiting our website or purchasing from us, you agree to comply with these Terms of Service, our Privacy Policy, and our Return & Refund Policy.

We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of our website after any changes constitutes acceptance of those changes.

2. Eligibility

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

3. Products

We strive to display our products, colours, and details as accurately as possible. However, actual colours may vary slightly depending on your device's display settings.

All products are subject to availability. We reserve the right to discontinue or modify any product without prior notice.

4. Pricing & Payments

All prices displayed on our website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

We reserve the right to change prices at any time without prior notice.

Payments are processed through secure third-party payment gateways. Outloom does not store your payment card details.

5. Orders

Once an order is placed, you will receive an order confirmation via email or SMS.

We reserve the right to refuse or cancel any order for reasons including but not limited to:

Product unavailability.
Pricing or technical errors.
Suspected fraudulent activity.
Incomplete or incorrect customer information.

If your order is cancelled after payment has been received, the full amount will be refunded to your original payment method.

6. Shipping

Delivery timelines are estimates and may vary depending on your location, courier services, weather conditions, or other unforeseen circumstances.

Outloom is not liable for delays caused by third-party logistics providers once the order has been dispatched.

7. Returns & Exchanges

Returns, exchanges, and refunds are governed by our Return & Refund Policy available on our website.

Please review the policy before making a purchase.

8. Intellectual Property

All content on this website, including images, product photographs, graphics, logos, designs, text, videos, and branding, is the property of Outloom and may not be copied, reproduced, distributed, or used without prior written permission.

9. User Conduct

You agree not to:

Use the website for any unlawful purpose.
Attempt to interfere with the security or functionality of the website.
Upload malicious software or harmful code.
Misrepresent your identity or provide false information.

10. Limitation of Liability

To the maximum extent permitted by law, Outloom shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our maximum liability shall not exceed the amount paid for the product purchased.