Shipping policy

Thank you for shopping with Outloom. We are committed to delivering your order safely and as quickly as possible.

Order Processing

All orders are processed within 2–3 business days after payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next business day.
During new launches, festive seasons, or sale periods, processing times may be slightly longer.

Shipping Timeline

Estimated delivery timelines are:

Metro Cities: 2–5 business days
Other Cities & Towns: 3–7 business days
Remote Locations: 5–10 business days

Please note that these are estimated delivery times and may vary due to courier operations, weather conditions, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment.
Any ongoing free shipping offers will be clearly communicated on our website.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation via email and/or SMS containing your tracking details.

You can use the tracking link provided to monitor the status of your shipment.

Delivery

Please ensure that the shipping address and contact number provided at checkout are accurate.

If delivery attempts fail due to an incorrect address, unavailable recipient, or refusal to accept the package, additional shipping charges may apply for re-delivery.

Delayed Deliveries

While we work with reliable courier partners, delivery delays may occasionally occur due to factors beyond our control. We appreciate your patience and understanding in such situations.

Damaged or Missing Packages

If your package arrives damaged or if any item is missing, please contact us within 48 hours of delivery by emailing Info@outloom.in along with: